FAQ

What’s Free?

You can write your resume totally free. We welcome you as a guest member and save the resume you write for up to 14 days. Enough time to see how your résumé looks, how to improve it and enough time to decide where to send it. Only when you want to download it to your computer or write additional resumes do you need to register as a full Desk Member.

What is the cost of a full membership?

Only $14.95

How long is a membership?

One year.

I’ve written my resume. How do I find it?

Log in, go to the my resumes link, in the upper right hand part of the page. You’re taken to the MANAGE YOUR RESUMES page. The original resume and any additional resumes are found in the EZ Tracker Drawer.

I’ve forgotten my password? How do I retrieve it?

Click the Forgot password link on the log in page. A new password will be generated and sent to the email address you registered with. An activation link on that email will bring you back to the Resume Desk log in page. Use the new “generated” password to log in and then if you wish, you can change that password to be your own personalized password.

How do I change my sign-in email and password?

Once signed in, go to my profile and you will be able to change your email and password.

The pages on my resume are breaking in the wrong places.  How do I fix it?

This is a matter of trial and error. Resume Desk has 4 templates, 3 font selections and 7 font sizes. That’s more than 80 different layout options to produce different page break points. It may also need a little writing refinement: add more or remove a bullet or two to make the page break at a point you are comfortable with.

I’ve created a resume. Great! Now I want another.  How do I do it?

Congratulations! Ok, you have to be a full member to create multiple resumes. Sign-in and go to the Manage Your Resumes page by clicking the my profile link. The resume(s) you have created are sitting in your EZ Tracker Drawer. You can create more resumes in two ways:

1. The first and easiest is to go to Manage Your Resumes page and click on the CREATE NEW RESUME button and violá.  A new resume is already started and ready to go with your personal information filled in for you.
2. On the Manage Your Resumes page, click the Duplicate link on your Original Resume and Desk will duplicate the Original Resume completely. It will create a new resume that is an exact copy of the Original Resume to include the notes.  You can “tweak” this new resume as you wish.

I’ve downloaded my résumé to my computer but can’t find it.  Where’d it go?

You have a folder somewhere on your computer that accepts file transfers “downloads.”  It’s called a download folder on most computers. That’s where it’s probably sitting waiting for you to find it.

Does my résumé(s) stay in Résumé Desk?  Can I delete it?

You can delete it from the EZ Tracker Drawer using the delete link. Otherwise it will stay in the drawer for as long as you’re a paid member. It’s safe and secure and won’t be lost.

I’m having trouble paying through PayPal.  What’s up?

Make sure the credit/debit card information you enter is correct and the name, address, and other contact details are the same as those on the credit/debit card. If you’re using a card not registered with PayPal that’s okay. PayPal will direct you in how to use your own credit card.

If you’re still having problems paying we suggest you contact PayPal directly. We use PayPal for all Résumé Desk payments and they are better at these details than we are.